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Privacy Policy

Privacy Policy

This Privacy Policy explains how Chennai Print Shop processes personal data when visitors use the website, submit print inquiries, upload files, request proofing, place orders, or arrange collection and local delivery in Chennai.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review uploaded files for print suitability within the agreed pre-flight scope, prepare quotes, manage proof approval, produce printed items, arrange packaging and collection or local delivery, process payments, maintain business records, support customer service, and protect the website and our operations. We also use limited technical data to diagnose problems and improve site performance.

Processing is tied to the print workflow and related administration.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, file handling, communications, payment processing, production workflow, packaging, and local delivery. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational partners receive only the information needed for their role.
03 · Legal basis

Legal Disclosures

We may disclose personal data when necessary to comply with law, lawful requests, court orders, tax or accounting obligations, or to protect our rights, customers, staff, and systems. We may also share information where disclosure is needed to investigate fraud, misuse, or security incidents.

Legal disclosure is limited to what is required or permitted.
01

Data We Collect

We may process contact details, order information, uploaded image files, print specifications, proofing notes, payment-related records, delivery or collection details, and technical data such as device, browser, and log information. Where a user submits artwork or other content, we also process the information contained in those files to carry out the requested print service.

The categories collected depend on inquiry, order, and file-review activity.
02

Sources of Data

We collect personal data from website forms, email correspondence, file uploads, order and proof approvals, payment interactions, and operational records created during consultation, production, packaging, and local delivery. We may also receive limited technical data automatically when the website is used.

Most information comes directly from the user or from the files they provide.
03

Types of Cookies

The website may use essential cookies for core functions, preference cookies to remember choices, and limited analytics or performance cookies to understand how the site is used. Cookie use is kept to what is reasonably necessary for site operation and service improvement.

We use only standard cookie categories needed for operation and measurement.
04

Cookie Controls

Users may manage cookies through their browser controls and, where available, through site-level preference tools. Disabling some cookies may affect basic site functions, form handling, or the ability to remember prior selections during a session.

Browser settings can usually be used to limit or remove cookies.

Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where consent is used as a basis for processing, it may be withdrawn for future processing, without affecting prior lawful use.

Available rights depend on the nature of the data and the applicable law.

To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We may ask for information needed to confirm identity, protect customer files, and respond accurately within the time required by law.

Requests are handled after reasonable verification of identity and authority.

We keep personal data only for as long as needed to handle inquiries, complete orders, maintain proof and production records, meet accounting or legal obligations, and resolve disputes. When data is no longer required, we delete it or de-identify it in a reasonable manner.

Retention depends on the purpose for which the record was created.

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this notice when our practices or legal obligations change.
Privacy Office

Contact Information

Email contact
[email protected]
Telephone
+91 81286 60669
Postal address
257, Red Hills Main Road, Chennai, IN
Privacy contact

Use the contact details below for privacy questions, access requests, or concerns about this notice.

Contact Page